tk997 Terms & Conditions

In these Terms & Conditions, the following words and expressions shall have the meanings assigned to them below unless the context requires otherwise:

• "tk997", "we", "us", or "our" refers to the tk997 platform operating at tk997.io and any affiliated services.
• "Player", "you", or "your" refers to any natural person who accesses, registers with, or uses the tk997 platform in any capacity.
• "Account" means the registered player account created on the tk997 platform following successful completion of the registration process.
• "Services" means all gaming, betting, casino, payment, promotional, and support services made available through the tk997 platform.
• "Wager" or "Bet" means any stake placed by a player on a game, sporting event, or other outcome available through the Services.
• "Bonus" means any promotional credit, free bet, free spin, cashback, or other non-cash incentive awarded by tk997 to a player.
• "KYC" means Know Your Customer — the identity and age verification process required before withdrawals are processed.
• "BDT" means Bangladeshi Taka, the primary transactional currency on the tk997 platform.
• "BST" means Bangladesh Standard Time (UTC+6), the time zone used for all platform operations and support hours.

By accessing the tk997 platform, creating an Account, or placing any Wager, you confirm that you have read these Terms & Conditions in full and agree to be legally bound by them. If you do not agree with any part of these terms, you must cease using the platform immediately.

These Terms & Conditions, together with our Privacy Policy, Responsible Gaming Policy, and any specific Bonus Terms published at the time of a promotion, constitute the entire agreement between you and tk997 with respect to your use of the Services.

tk997 reserves the right to amend these terms at any time. Continued use of the platform following notification of any amendment constitutes your acceptance of the revised terms. We will notify registered players of material changes by email or by a prominent notice on the platform at least seven (7) days before the changes take effect.

To open and maintain an Account with tk997, you must satisfy all of the following eligibility requirements at all times:

• You must be at least 21 years of age. tk997 strictly enforces the 21+ age requirement and does not permit participation by minors under any circumstances.
• You must be accessing the platform from a jurisdiction where online betting and casino gaming is not explicitly prohibited by local law as it applies to you personally. It is your sole responsibility to verify your local legal position before registering.
• You must not be self-excluded from the tk997 platform or from gambling services generally under any active self-exclusion arrangement.
• You must not have had a previous tk997 Account closed for breach of these Terms & Conditions or for fraudulent activity.
• You must provide accurate, complete, and truthful information during registration and keep that information current at all times.

tk997 reserves the right to request documentary proof of age and identity at any time. Failure to provide satisfactory documentation within the timeframe specified by our support team will result in Account suspension until verification is completed.

Each player may hold only one (1) Account on the tk997 platform. Registering multiple accounts — whether using the same identity, different identities, or shared devices — is strictly prohibited and will result in the closure of all duplicate accounts and potential forfeiture of balances.

You are solely responsible for maintaining the confidentiality of your login credentials, including your username and password. tk997 will not be liable for any loss or damage arising from unauthorised access to your Account that results from your failure to keep your credentials secure.

You must notify tk997 immediately at [email protected] if you suspect that your Account has been accessed without your authorisation. Until such notification is received by us, all activity conducted through your Account will be treated as authorised by you.

• Do not share your Account login details with any third party.
• Do not allow any other person to access or use your Account on your behalf.
• Do not use your Account for any purpose other than your own personal, recreational betting and gaming.
• Do not transfer funds from your Account to any other player's Account.

tk997 offers optional two-factor SMS authentication to all account holders. We strongly recommend enabling this feature to protect your Account and funds.

tk997 accepts deposits via bKash, Nagad, Rocket, Upay, Visa, Mastercard, and USDT/crypto. All transactions are processed in BDT unless you choose to deposit in USDT, in which case the prevailing BDT equivalent will be applied at the time the funds are credited to your wallet.

Withdrawals are available only to players who have completed KYC verification. tk997 processes verified withdrawal requests to confirmed accounts within ten (10) minutes during normal operational hours. Withdrawals will, where possible, be returned to the same payment method used for the player's most recent qualifying deposit.

• tk997 does not charge processing fees on standard deposits or withdrawals. Your payment provider may apply their own charges independently.
• tk997 reserves the right to request additional documentation before processing a withdrawal if there are reasonable grounds to suspect fraudulent activity or if the withdrawal is of an unusually large amount.
• Withdrawals requested before active Bonus wagering requirements are met may be subject to delay or partial restriction in accordance with the applicable Bonus Terms.
• tk997 is not liable for delays caused by third-party payment processors, banking system outages, or force majeure events.

tk997 offers promotional bonuses, free bets, free spins, and other incentives from time to time. Each promotion is governed by its own specific terms published at the time of the offer, including wagering requirements, eligible games, time limits, and minimum odds restrictions where applicable.

The following general bonus conditions apply to all promotions unless explicitly stated otherwise in the specific offer terms:

• Bonuses are available to one Account per player, per household, per IP address, and per device.
• Bonuses may not be transferred, sold, or exchanged for cash prior to the satisfaction of all wagering requirements.
• tk997 reserves the right to withdraw any Bonus that has been awarded in error or obtained through exploitation of a technical fault.
• Players who open multiple accounts for the purpose of claiming bonuses will have all accounts closed and all bonus-derived winnings voided.
• All wagering requirements must be met within the time period specified in the individual offer. Unused Bonus credit will expire and be removed from the Account at the end of the stated period.
• Bonus credit is played before real-money credit. Any winnings generated from Bonus credit that exceed the stated maximum Bonus win cap will be removed before the funds are credited to the withdrawable balance.

tk997 reserves the right to modify, suspend, or discontinue any promotion at any time with reasonable notice. Players who have already opted in and are in the process of satisfying wagering requirements will be given a reasonable opportunity to complete those requirements before any modification takes effect.

All Wagers placed on the tk997 platform are subject to the specific rules applicable to the relevant game, sport, or event type. These rules are published within each game or betting market and form part of these Terms & Conditions by reference.

tk997 uses certified Random Number Generator (RNG) technology for all casino and slot games, supplied by licensed third-party game providers including Pragmatic Play, Evolution Gaming, Ezugi, Spribe, NetEnt, Microgaming, and others. These providers are responsible for the integrity of their respective game outcomes.

• A Wager is final and cannot be cancelled once confirmed by the platform.
• tk997 reserves the right to void any Wager placed on an event that has already commenced or concluded at the time the bet was placed, where the relevant market should not have been available.
• In the event of a technical failure during a live casino game or sports bet, tk997 will resolve the outcome in accordance with the published rules of the relevant game provider or sporting body. Where no definitive outcome can be established, stakes will be refunded.
• Minimum and maximum Wager limits apply to each game and market. These limits are displayed within the relevant game interface or betting market and may be adjusted by tk997 at any time without prior notice.
• Cricket betting markets — including BPL, IPL, T20 World Cup, and Bangladesh Tigers internationals — are subject to the specific cricket betting rules published in the sportsbook section of the platform.

The following activities are strictly prohibited on the tk997 platform. Engaging in any prohibited activity may result in immediate Account suspension, forfeiture of Account balance, and referral to appropriate authorities:

• Fraud and Misrepresentation: Providing false identity information, age misrepresentation, or using stolen payment credentials.
• Money Laundering: Using the tk997 platform as a vehicle to obscure the origin of funds, cycle deposits and withdrawals without genuine gaming activity, or structure transactions in a manner designed to evade financial monitoring.
• Automated Betting Software: Using bots, scripts, macros, or any automated system to place Wagers, manipulate game outcomes, or gain an unfair advantage over the platform or other players.
• Collusion: Coordinating with other players to manipulate the outcome of games, share cards or information in live table games, or otherwise undermine the integrity of fair play.
• Arbitrage and Bonus Abuse: Systematically exploiting differences in odds across platforms, or structuring bet combinations to guarantee profit irrespective of outcome in breach of Bonus Terms.
• Technical Exploitation: Deliberately exploiting software glitches, display errors, or pricing errors for financial gain. Winnings generated from known errors are not withdrawable and will be void.
• Unauthorised Commercial Use: Using the tk997 platform for any commercial purpose, including reselling access, operating as a proxy for other bettors, or advertising third-party services through the platform.

tk997 employs automated fraud detection systems that operate continuously across all accounts and transactions. Suspicious activity is escalated to our compliance team for manual review. Players under investigation may experience temporary withdrawal holds while the review is conducted.

tk997 is committed to promoting responsible gaming and protecting vulnerable players. We provide the following tools to all registered players free of charge:

• Deposit Limits: Set daily, weekly, or monthly deposit caps directly from your Account settings.
• Session Time Reminders: Configure automatic reminders that notify you when you have been logged in for a specified duration.
• Cooling-Off Periods: Temporarily suspend your account for a period of your choosing (24 hours to 6 weeks) via Account settings or by contacting support.
• Self-Exclusion: Request permanent or long-term exclusion from the tk997 platform at any time. Self-exclusion requests are processed within 24 hours. During any self-exclusion period, you will not receive marketing communications from tk997.

If you are concerned about your gambling behaviour, we strongly encourage you to use these tools or contact our support team at [email protected]. All responsible gaming communications are handled with complete confidentiality. For more information, please visit our Responsible Gaming page.

tk997 strictly enforces the 21+ age requirement. We do not direct any marketing material at persons under the age of 21. If you believe a minor has accessed the platform, please notify us immediately.

tk997 collects and processes personal data in accordance with our Privacy Policy, which is incorporated into these Terms & Conditions by reference. By registering an Account, you consent to the collection, processing, and storage of your personal data as described in the Privacy Policy.

Your personal data is used for account administration, identity verification, payment processing, fraud prevention, responsible gaming monitoring, and where you have opted in, promotional communications. We do not sell your personal data to third parties.

All data transmitted between your device and the tk997 platform is protected by 256-bit SSL encryption. Account passwords are stored in hashed form and are never accessible to tk997 staff in plain text. For full details of our data practices, please review our Privacy Policy.

To the fullest extent permitted by applicable law, tk997 and its affiliates, officers, employees, agents, and service providers shall not be liable for:

• Any indirect, incidental, special, consequential, or punitive losses arising from your use of the platform.
• Loss of data, loss of profits, or business interruption caused by platform downtime, technical failures, or third-party service provider outages.
• Losses arising from your reliance on information displayed on the platform, including odds, scores, statistics, or game rules, where such information contains errors not attributable to tk997's gross negligence.
• Losses arising from the actions of third-party game providers, payment processors, or telecommunications networks.
• Losses resulting from unauthorised access to your Account where tk997 has not been negligent in maintaining platform security.

Nothing in these Terms & Conditions excludes or limits liability for fraud, death or personal injury caused by negligence, or any other liability that cannot be excluded by law.

tk997's total aggregate liability to you under or in connection with these Terms & Conditions shall not exceed the total value of funds held in your Account at the time the relevant claim arises.

tk997 may amend, update, or replace these Terms & Conditions at any time. Material changes will be communicated to registered players via the email address on record or through a prominent notice on the platform no fewer than seven (7) days before taking effect.

Non-material amendments — such as corrections of typographical errors, clarifications that do not alter your rights, or updates to reflect changes in third-party service provider names — may be made without prior notice.

It is your responsibility to review the current version of these Terms & Conditions periodically. The date at the top of this page indicates when the terms were most recently updated. Continued use of the platform after any amendment takes effect constitutes your acceptance of the revised terms.

You may close your tk997 Account at any time by contacting our support team at [email protected]. Upon Account closure, any withdrawable real-money balance remaining in the Account will be returned to you via your verified payment method within ten (10) business days, subject to KYC verification being complete. Bonus balances and any pending wagering requirements will be forfeited upon voluntary closure.

tk997 reserves the right to suspend or permanently close any Account at its discretion, including but not limited to the following circumstances:

• Breach of these Terms & Conditions or any other applicable policy.
• Provision of false or misleading information during registration or KYC.
• Suspected fraudulent activity, money laundering, or collusion.
• Failure to provide requested identity verification documents within the specified timeframe.
• Behaviour that is abusive, threatening, or harmful toward tk997 staff or other players.
• A valid self-exclusion request from the Account holder or a verified third-party guardian.

Where an Account is closed by tk997 due to confirmed fraud or a material breach of these terms, any funds in the Account may be withheld pending investigation and potential recovery action.

These Terms & Conditions are written in the English language. In the event of any dispute or discrepancy, the English-language version shall prevail.

tk997 operates as a safe and reliable online platform committed to fair play and player protection. We use generic industry-standard security and compliance measures including SSL encryption, RNG certification, and KYC/AML procedures.

Any dispute arising from your use of the tk997 platform should first be referred to our customer support team at [email protected] for resolution. We aim to resolve all player disputes within five (5) business days of receipt.

If a dispute cannot be resolved informally, both parties agree to attempt resolution through good-faith negotiation before pursuing any other remedy. Nothing in this clause limits your statutory rights under applicable consumer protection legislation.

If you have any questions, concerns, or complaints regarding these Terms & Conditions or any aspect of the tk997 platform, please contact our support team using the details below. All communications are handled in English and are responded to within 24 hours BST.

For responsible gaming support specifically, please reference "Responsible Gaming Request" in your message subject line. These requests are given priority handling by our trained support staff.